Refund policy

ALL SALES ARE FINAL NO RETURN , NO EXCHANGE

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. All damage item (cup-wrap) claim will be submitted tru the carrier

Exceptions / non-returnable items
Certain types of items cannot be returned, custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

You can always contact us for any return question at kaistransferco@gmail.com.